Help

Coronavirus (COVID-19)

We are closely watching and following the government’s latest guidance on coronavirus/COVID-19

If you have any concerns about your energy supply or topping up your pre-pay meter follow the link below.

Your online account

With an online account, you can do everything you need, whether it's give a meter reading, view your latest bill or - if you don't pay by Direct Debit - pay your bill. 

Don't have an account? Create yours now

Download our app and manage your account on your smartphone or tablet

 


If you don't have an online account you can still give us a meter reading and pay your bill here

Tell your friends about us

Tell your friends about us - when they switch using your unique Refer a Friend code you'll both receive a £25 Ethical Superstore voucher

Our calls

We may monitor calls for quality and training purposes.