If you don't have an online account you can still give us a meter reading and pay your bill here
If you'd rather speak to our people, give us a call
We're open from 8.30am – 7pm (Monday to Thursday), 8.30am – 6pm Friday, and 9am – 4pm Saturday.
During the hours that our offices are closed, if you have a fault or emergency with your gas or electricity meter please call our out of hours emergency team on 01453 373 033 between the hours of 8.00am and 8.00pm.
If you’d like to make a payment, just give us a call on 01453 488101, our 24 hour automated payment line.
- Customer service: 0345 555 7 100
- Moving home: 0345 555 7 500
- PAYG: 0345 555 7 400
- Switching: 0808 123 0123
Prefer to phone a landline? Call 01453 761482.
Or email email@example.com.
We're open 8:30am – 5:00pm Monday to Thursday and 8:30am – 4:00pm Friday.
Out of hours you can email firstname.lastname@example.org.
- Business: 0345 230 6 102
We're open 8:30am – 5pm (Monday to Thursday) and 8:30am – 4pm Friday.
Out of hours you can email email@example.com.
- Microtricity: 0345 555 7 600
We may monitor calls for quality and training purposes.