If you don't have an online account you can still give us a meter reading and pay your bill here
If you'd rather speak to our people, give us a call
Tell your friends about us
Tell your friends about us - when they switch using your unique Refer a Friend code you'll both receive a £25 Ethical Superstore voucher
We're open from 8.30am – 7pm (Monday to Thursday), 8.30am – 6pm Friday, and 9am – 4pm Saturday.
If you have a problem with your electricity or gas meter while we're closed, give our emergency team a call on 01453 373 033.
If you’d like to make a payment, just give us a call on 01453 488101, our 24 hour automated payment line.
- Customer service: 0345 555 7 100
- Moving home: 0345 555 7 500
- PAYG: 0345 555 7 400
- Switching: 0808 123 0123
Prefer to phone a landline? Call 01453 761482.
Or email email@example.com.
We're open 8:30am – 5:00pm Monday to Thursday and 8:30am – 4:00pm Friday.
Out of hours you can email firstname.lastname@example.org.
- Business: 0345 230 6 102
We're open 8:30am – 5pm (Monday to Thursday) and 8:30am – 4pm Friday.
Out of hours you can email email@example.com.
- Microtricity: 0345 555 7 600
We may monitor calls for quality and training purposes.