We set our prices at a level that allows us to do our job of building new sources of green energy - as we seek to end the use of fossil fuels in the energy sector. We are a not for dividend company, the money we have (all of it) goes into our mission, to green up Britain.
(We’ll always let you know in advance if our prices are changing, and tell you why that is.)
By switching to Ecotricity's green energy, you'll be helping fight climate change. We’ll use the money from your energy bills to build and maintain renewable energy sources and develop energy storage.
So switch to Ecotricity and help us end fossil fuels.
Green gas & electricity
100% green electricity
Carbon neutralised green gas
The Vegan Society registered vegan energy
Price guaranteed to the contract term
Pay As You Go (PAYG)
Top up what you need
100% green electricity
Carbon neutralised green gas
The Vegan Society registered vegan energy
No contract + no exit fee
Why join Ecotricity?
We’re Britain’s greenest energy company, and our green ethos underpins everything we do.
Our electricity is 100% green and our gas is carbon neutral. We only supply energy from renewable sources – and it’s all animal-free.
And we don’t just supply green energy – we make it too. You can find out more here.
Help with our tariffs
As long as you’re not tied into a fixed contract with your existing supplier, it won’t cost you anything to switch to us. Check the terms of your contract to be sure.
Economy 7 runs on a cheaper rate at night, usually between 12am and 7am. It could save you money if you have a night storage heater, or if you charge an electric vehicle overnight.
When you move into a property supplied by Ecotricity, there are several pieces of information we need to open your account:
The full address of the property you’re moving into.
The official tenancy start date or sale completion date.
Your first meter reading – this should be taken on the date that you start being responsible for the property, or within four days either side of that date. If we don’t receive a meter reading, we’ll estimate one based on the previous usage at the property. The best thing is to send us a photo of your first meter reading – make sure that you can also clearly see the meter serial number in the photo. You can send it to firstname.lastname@example.org.
The name of your landlord, letting agent or the property manager if you’re a tenant.
The full name of the account holder who’ll be responsible for paying the bills. Only one person can be named as the account holder, but we can add additional contacts if you’d like other people to be able to discuss the account.
The contact details of the account holder, including their phone number and email address. We can also add their date of birth to the account for extra security.
You can find all our domestic tariff details below.
Please note: our new rates below are inclusive of the Government Energy Price Guarantee which reduces unit rates.
If you have any questions about our tariffs, please get in touch.
You can find our Principal Terms and Conditions here.
Related FAQs - Price changes in October 2023
The Government Energy Price Guarantee (GEPG) is still in place. However, as the latest price cap announced by Ofgem is now below the threshold for GEPG support, there is currently no government subsidy on your energy bills as part of this scheme.
If the Ofgem price cap goes back up again, the GEPG remains in place to protect consumers until April 2024.
You can see all our prices here.
A few things determine the cost of energy – the biggest one is the wholesale cost of electricity and gas. Wholesale energy costs have been very high since the late summer of 2021, due to global supply chain shortages. In particular in 2022, Russia’s invasion of Ukraine and its implications for constrained gas supplies to Europe pushed wholesale prices to another level again. Gas prices heavily affect prices for electricity too (as demand for electricity goes up as people try to turn away from expensive gas and also because some gas is used to generate electricity in turbines).
On top of wholesale costs, some other costs have increased because of failed policies leading to around 30 energy suppliers going bust in recent years. The surviving suppliers are obliged by the regulator and government to carry a lot of the costs they left behind.
The great news is wholesale costs are on the way down, but it does take time for this to filter through to customers’ bills - just like it takes time for wholesale increases to impact your bills. The latest price cap announced by Ofgem was £1,923 – which is now below the Government Energy Price Guarantee cap of £3,000.
Right now about 20% of the energy we need to supply our customers comes from our own generation, and we’re building more and more of it. We still need to buy the other 80% of green energy from other sources.
Every energy company, whether deep green or fossil fuel brown, has to take part in something called the “balancing market”. Even if a company is properly hedged and produces some of its own energy, like Ecotricity, all have to go to the balancing market to match up any differences between the energy produced or bought in advance and actual demand from customers in practice. It is impossible to predict with complete accuracy exactly how much energy will be used every half hour, so there’s always a degree of a gap.
In the balancing market, each day is divided into half hour chunks, and every energy company has to balance its supply with its demand within these half hours – every half hour of every day. There is only one blended balancing cost (regardless of whether the energy is green or brown) and these have also been reaching record highs under the energy crisis.
On top of this, failed energy policies in the UK have led to about 30 of the energy retailers going bankrupt in recent years (that’s more than half). Some of the costs of this failure have been passed on by the government to the remaining suppliers, which is also driving up the prices they need to charge in order to stay in business.
Standing charges cover factors like the cost of distributing energy across the National Grid, keeping meters connected. Standing charges are flat rates that are applied per day per meter and do not change depending on how much energy you use. They have gone up recently because:
Ofgem made an industry change in moving some residual network costs from a unit rate to a fixed amount.
When energy suppliers go bankrupt, our energy system dictates that the remaining companies have to pick up the costs through the Supplier of Last Resort (SoLR) process. This is the final stage of this process for the 30 energy suppliers who ceased trading, which has added £19 (down from £61 in 2022) per household to the standing charge across electricity and gas – this is Ofgem’s figure, not ours.
We expect the next review of Standing Charges will be in April 2024.
If you have a fixed Direct Debit, we review the amount you pay every three months. When we next come to review your payments, we’ll make any adjustments we need to in line with your latest energy use and price changes. We may also make changes outside of this three monthly schedule to prevent you from paying too much or too little following a change in your prices.
No. The change in price will apply from the date in the email or letter we send you.
If you have a smart meter, we’ll get your reads automatically, unless we contact you to request one in the event they aren’t flowing through correctly. If you don’t have a Smart meter, you can send us a meter reading – the easiest way to do this is via our app, through your online account, or by using our automated meter reading telephone service on 0345 555 7100 (just select option 2). Don’t worry if you don’t get around to this on the exact day of a price change however – as long we’ve received readings in the recent past, we’ll be able to estimate your usage up to the last day of the old prices.
If there has been a change to your rates, we do the sums for you, based on the usage information we hold – this is all explained in the letter or email we send you in advance of a price change. You’ll find a comparison between your current annual cost and your forecast new annual cost.
Your forecast energy usage may have changed since last time we wrote to you, as we constantly update these projections as we receive more meter readings, to better reflect your actual usage.
Firstly, make sure you’re sending us regular meter readings – the easiest way to do this is in your online account. With regular meter readings, we can be sure that we’re billing you accurately, and you’ll be able to see how much energy you’re using each month.
Or you could get a smart meter fitted. As well as saving you the hassle of submitting meter reads, smart meters help you see the energy you’re using in pounds and pence, so you can make energy saving changes to reduce the amount of energy you use every day.
For energy saving suggestions and tips around the home, visit our website. A few small changes can make a noticeable difference to your bill.
Ecotricity are the greenest energy provider because we build renewable forms of energy, but we’re not the cheapest, and we don’t want to cause you hardship - we understand if this price change means you need to switch away if you find a cheaper tariff.
If you are on one of our variable tariffs there will be no exit fees to pay. If you switch to another supplier, you’ll keep your current rates until you leave us, as long as your new supplier tells us within 20 working days of our price change date that they’ll be taking over your supply. If you owe us any money, your switch might be held up until your account is settled. We’ll let you know if there’s a balance to pay.
If you are on one of our Fixed tariffs, you may need to pay an exit fee if you leave us before your Fixed tariff ends. We’ll let you know about your options for other tariffs towards the end of your Fixed period.
If you’re finding it difficult to pay your energy bills, get in touch with us as early as you can on 0345 555 7100. We’ll do everything we can to make paying your bill as easy as possible for you. Visit our extra support pages for more information, or our ‘I’m Struggling to Pay’ FAQs which also gives direction on where you can get further independent advice.
The energy sector regulator Ofgem now reviews their price cap every three months (previously, it was every six months).
If you are on our Pay As You Go tariffs or on Out of Contract rates, these follow their relevant price caps. Prices on these tariffs will change in January, April, July and October, but we’ll always let you know if your prices need to go up and give you as much notice as possible.
If you are on our Green tariffs, there is no fixed schedule for these as they are independent from the price cap (because they are ‘deep green’ tariffs). We review these when market circumstances mean we have to – however this does often coincide with the timing of major movements in the price cap, as we do refer to it as a benchmark.
If you are on one of our Fixed tariffs, your rates never go above the rate you signed up to when you entered the Fixed tariff.
We’ll also be following the terms of any government support schemes on all relevant tariffs, for as long as these schemes are in place.