Pay Your Bill

Pay your bill online

Just received your latest energy bill?  You can pay it online – simply and easily using your credit or debit card. Or you can phone to make a payment on 0345 555 7 200.

Alternatively set up a Direct Debit and pay a fixed amount per month. Or pay the full cost of your bill with variable monthly Direct Debit payment.

 

 

Quick, secure and easy, you can pay your bill online now.

The easiest, most eco-friendly way to pay your bill. It's secure and takes moments to set up.

Find out how Direct Debit works.

A simple guide to your bill.



Bank Holiday Monday

Saturday 27 May – 9:00am – 5:00pm
Sunday 28 May – Closed
Monday 29 May – Closed
Tuesday 30 May – Normal opening hours

If you need to make a payment, please call our 24 hour automated payment line: 01453 488101.

If you'd like to get in touch before Tuesday, please email home@ecotricity.co.uk. We are back in the office on Tuesday and aim to come back to you within two working days.

Home Hotlines

  •  Customer Service0345 555 7 100
  •  Moving Home0345 555 7 500
  •  PAYG0345 555 7 400
  • Switching0800 999 4 600

Prefer to phone a landline? Call 01453 761482.

Microtricity open hours are 8:30am - 5pm (Monday to Thursday) and 8:30am - 4pm Friday.

Out of hours you can email microtricity@ecotricity.co.uk.

  •  Microtricity0345 555 7 600

Business Hotlines

Monday 29 May – Closed
Tuesday 30 May – Normal opening hours

Business email: business@ecotricity.co.uk

Business phone: 0345 230 6 102

If you need to make a payment, please call our 24 hour automated payment line: 0333 3444 149.

Our Calls

We may monitor calls for quality and training purposes.