Pay Your Bill

Pay your bill online

Just received your latest energy bill?  You can pay it online – simply and easily using your credit or debit card. Or you can phone to make a payment on 0345 555 7 200.

Alternatively set up a Direct Debit and pay a fixed amount per month. Or pay the full cost of your bill with variable monthly Direct Debit payment.



Quick, secure and easy, you can pay your bill online now.

The easiest, most eco-friendly way to pay your bill. It's secure and takes moments to set up.

Find out how Direct Debit works.

A simple guide to your bill.

Home Hotlines

We're open from 8.30am – 7pm (Monday to Thursday), 8.30am – 6pm Friday, and 9am - 4pm Saturday. 

If you need to make a payment please call our 24 hour automated payment line 01453 488101.

  •  Customer Service0345 555 7 100
  •  Moving Home0345 555 7 500
  •  PAYG0345 555 7 400
  • Switching0800 999 4 600

Prefer to phone a landline? Call 01453 761482.

Or email

Microtricity open hours are 8:30am - 5pm (Monday to Thursday) and 8:30am - 4pm Friday.

Out of hours you can email

  •  Microtricity0345 555 7 600

Business Hotlines

We're open 8:30am - 5:00pm Monday to Thursday and 8:30am - 4:00pm Friday.

Business email:

Business phone: 0345 230 6 102

If you need to make a payment, please call our 24 hour automated payment line: 0333 3444 149.

Our Calls

We may monitor calls for quality and training purposes.