If you need to make a payment please call our 24 hour automated payment line 01453 488101.
Have you signed up to access your Ecotricity account online?
With online account access to your account, you’ll be able to do everything you need to in one place, whether it’s submit a meter reading or view your latest bill.
Sign up here, or download our app:
This app requires Android 4.0 or later.
This app requires iOS 7.1 or later.
Alternatively, if you would like to speak with someone, give us a call on 0345 555 7 100 between 8.30am – 6pm Monday to Friday, or drop us an email at firstname.lastname@example.org.
Prefer to phone a landline? Call 01453 761482.
Switching your business to Ecotricity
You can get a quote and switch your business to Ecotricity in a few easy steps.
If you would prefer to speak with someone you can give us a call on 0345 600 1994 between 8.30am & 5.00pm Monday to Thursday and 8.30am – 4.00pm Friday or drop us an email at email@example.com at any time.
Business Service enquiries
If you would like to speak with someone, give us a call on 0345 230 6102 between 8.30am & 5.00pm Monday, Wednesday, and Thursday or 8.30am – 4.00pm Friday. We are closed on Tuesday but you can drop us an email at firstname.lastname@example.org at any time.
If you need to make a payment, please call our 24 hour automated payment line: 0333 3444 149.
For information on charging your car, check out our Charge Your Vehicle page or for more help see our FAQs.
If you'd like to speak with someone, give us a call on 01453 761455 between 8.30am to 7pm Monday to Thursday, 8.30am to 6pm on Friday, or 8am to 8pm Saturday and Sunday.
This Easter bank holiday weekend, our contact centre will have reduced opening hours. Give us a call on 01453 761455 between 9am to 5pm Friday 10 April to Monday 13 April. Normal opening times will resume on Tuesday 14 April.
Alternatively, you can drop us an email at email@example.com.
If you would like to speak with someone, give us a call on 0345 555 7 600 between 8.30am to 5pm Monday to Thursday and 8.30am to 4pm Friday or drop us an email at firstname.lastname@example.org.
We're available on the phone from 8:30am – 6pm Monday to Friday. Email us any time on email@example.com.
Or let us know your thoughts using our feedback form.
Ecotricity Group Limited
Registered company no. 3043412
tel: (01453) 756 111
fax: (01453) 756 222
We may monitor calls for quality and training purposes.
Click here for a list of helpful organisations who can provide independent support and guidance with your electricity supply including fuel bill support.
If something goes wrong
If something isn’t right, the first thing to do is tell us. You can find more information on how we will help put it right here.