These pages cover what to do if you smell gas, who to call during a power cut, gas safety information and gas safety checks.
If you smell gas call the National Gas Emergency Service on 0800 111 999.
Don't call from a mobile as this may ignite a spark. Go outside or use a neighbour's phone. Visit the Gas Leaks and Loss of Supply page to deal with a suspected gas leak safely.
If you feel there is a fault with your meter please refer to our Help and Advice section.
What to do if you smell gas, dealing with a gas leak safely and what to do if your gas supply stops.
Using gas appliances safely, carbon monoxide poisoning and gas safety checks.
We're open from 8am - 8pm (Monday to Friday) and 9am - 5pm Saturday.
If you need to make a payment please call our 24 hour automated payment line 01453 488101.
Prefer to phone a landline? Call 01453 761482.
Microtricity open hours are 8:30am - 5pm (Monday to Thursday) and 8:30am - 4pm Friday.
Out of hours you can email email@example.com.