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/The legal stuff/Refer a friend terms and conditions

The legal stuff

The legal stuff

Refer a friend terms and conditions

RAF Promotion  

Ecotricity customers can refer as many friends or family members as they like. Every friend or family member who joins using your unique referral code (which can be found in your online account or in our app) will receive a £25 John Lewis voucher per fuel switched, and you will also receive a £25 John Lewis voucher per fuel for each friend or family member referred. The Promoter is Ecotricity LTD. The Laws of England & Wales govern this promotion. 

New customer (Referred Customer) 

1. This is a Welcome Offer, open to UK residents aged 18 and over. Only available for households in mainland UK (exc. N. Ireland). Only one Welcome Offer per household. 

2. The Welcome Offer is only open to households switching their electricity and/or gas to Green Electricity and Green Gas variable and fixed tariffs. Other tariffs available from Ecotricity are not eligible for the offer.

3. The offer is available to new customers joining Ecotricity on an applicable tariff, and also existing customers of Ecotricity who switch from an out of contract or pay as you go tariff to an applicable tariff.

4. Two £25  vouchers (£50 in total) apply to dual fuel switches of Electricity and Gas. An electric-only switch will be a £25 voucher and a gas-only switch will be a £25 voucher, and is provided for every customer referred. 

5. The £25 voucher is open to UK residents, aged 18 and over who apply for electricity and/or gas either by phoning 0808 123 0 123 or by applying online at ecotricity.co.uk quoting offer reference code "JLRAF” and the full name of the person who referred you in the ‘How did you hear about us’ box. 

6. This Welcome Offer is not available; 

6.1. to applicants who have previously switched to Ecotricity as part of an earlier Ecotricity Welcome Offer 

6.2. to customers who already receive an electricity and/or gas supply from Ecotricity at the same or another household 

6.3. to applicants who’ve already applied and are waiting for a supply start date(s); 

6.4. to applicants who cancel their application to switch to Ecotricity 

6.5. if we’re unable to provide the supply of mains electricity or gas 

6.6. Be an employee of Ecotricity. 

7. You will receive your voucher/s within 30 days of your account going live. 

8. Switch requests (which can be made online or over the telephone) must be accompanied by your Unique Referral Code for them to receive the voucher. 

9. There is no cash alternative available. 

10. The offer may vary or be withdrawn at any time without prior notice. 

11. The promoter cannot be responsible for late or non-delivery due to incorrect email address details being provided or other factors beyond the Promoter’s reasonable control. 

12. The voucher must be used before the expiry date.  

13. This offer is valid until 31st May 2024. Any switches made after this expiration date will not be eligible for this offer.   

Existing customer (Referring Customer) 

1. The Referral Offer is open to all existing domestic Ecotricity customers. 

2. As a customer, you will automatically have a Unique Referral Code. This can be found in your online account or in our app, or can be requested by calling or emailing us. This Unique Referral Code or your name must be quoted by the Referred Customers when switching to Ecotricity for this offer to be valid. If the Referred Customer does not quote this on switching, no Incentive will be allocated. 

3. The Referring Customer will receive a £25 John Lewis voucher per fuel switched for every Referred Customer who meets the terms set out above. 

4. The Referred Customer must not; 

4.1. have previously switched to Ecotricity as part of an earlier Ecotricity Welcome Offer 

4.2. already receive an electricity and/or gas supply from Ecotricity, at the same or another household 

4.3. be waiting for a supply start date(s) at the time of the referral 

4.4. cancel their application to switch to Ecotricity or 

4.5. Be an employee of Ecotricity. 

5. Providing both your account and the Referred Customer's account are live, as set out above, you will receive your voucher/s within 30 days of the Referred Customer's account going live. 

6. There is no cash alternative. 

7. This Welcome Offer may vary or be withdrawn at any time without prior notice. 

8. The promoter cannot be responsible for late or non-delivery due to incorrect email address details being provided or other factors beyond the Promoter’s reasonable control. 

9. The voucher must be used before the expiry date. 

10. This offer is valid until 31st May 2024. Any switches made after this expiration date will not be eligible for this offer.

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Climate Clock

The Climate Clock is a version of the Doomsday clock that has been running since 1947 - this tracks the risk of global man-made disaster, through man made technology (like nuclear weapons) - displaying the minutes and seconds left before midnight, when disaster strikes. The climate crisis is a small part of the calculations made.
The climate clock uses a similar approach, but, focuses only on the climate crisis - which is the biggest and most urgent existential threat we face.
"The Climate Clock is a countdown to the biggest man-made disaster we face - but also a measure by which we can track our progress - moving from fossil to renewable energy. It shows we have no time to lose - the clock is ticking…" Dale Vince, OBE.