Give Us A Meter Reading

Animated man holding a phone

Regular meter readings are good for you and for us, they help us to make your energy bills as accurate as possible, ensuring that you don't pay either too much or too little. 
For best results we recommend you send us a meter reading every time your bill is due.

Use one of the links below to to give us a meter reading 
for your home or business.

For your home

The easiest way to submit meter readings for your home is through our free app for iPhone, Android and desktop computers.

Simply register for an online account so you can easily manage your account with us and make sure your bills are as accurate as possible. 

Submit your readings with our smartphone app

Don't have a smartphone? 

No problem, you can submit meter readings online too.



Our online account will always remember your information and meters so you don't need to enter your details each time. You can still enter your meter reading in manually on our meter reading form.

                 For your business


How to read your meter
How do I read my meter?

Further support

If for reasons of health you are unable to read your meter, we can arrange to help you. Please call us on 0345 555 7 100 for further information.

Home Hotlines

We're open from 8.30am – 7pm (Monday to Thursday), 8.30am – 6pm Friday, and 9am - 4pm Saturday. 

If you need to make a payment please call our 24 hour automated payment line 01453 488101.

  •  Customer Service0345 555 7 100
  •  Moving Home0345 555 7 500
  •  PAYG0345 555 7 400
  • Switching0800 999 4 600

Prefer to phone a landline? Call 01453 761482.

Or email

Microtricity open hours are 8:30am - 5pm (Monday to Thursday) and 8:30am - 4pm Friday.

Out of hours you can email

  •  Microtricity0345 555 7 600

Business Hotlines

We're open 8:30am - 5:00pm Monday to Thursday and 8:30am - 4:00pm Friday.

Business email:

Business phone: 0345 230 6 102

If you need to make a payment, please call our 24 hour automated payment line: 0333 3444 149.

Our Calls

We may monitor calls for quality and training purposes.