Tell your friends about us
Tell your friends about us - when they switch using your unique Refer a Friend code you'll both receive a £25 Ethical Superstore voucher
Smart Metering Hotlines
We're open from 8.30am – 7pm (Monday to Thursday), 8.30am – 6pm Friday, and 9am – 4pm Saturday.
Out of hours you can email firstname.lastname@example.org - we’ll get back to you ASAP.
- Customer Service: 0345 555 7 100
- Smart PAYG: 0345 812 5555
Prefer to phone a landline? Call 01453 761482.
Top Up Your Smart Pre-Payment Meter
You can also top up online, or you can call our automated hotline 24 hours a day on 0345 812 4444.