Moving Home

If you are an Ecotricity customer moving to a new home or if you've just moved into a home that Ecotricity supplies, please use one of the forms below and we'll sort out what needs to be done.

If you have any questions or need any assistance, please call our Moving Home Team on 0845 555 7 500.

Moving In. If you are moving into a home supplied by Ecotricity; Use our moving in form. Moving Out. If you are moving out of a home supplied by Ecotricity; Use our moving out form

If you have moved into a property that Ecotricity supplies and have not yet signed a supply contract with us, we are currently supplying you under a deemed contract. These are the terms and conditions which apply to you.

Getting in touch

We've created a number of hotlines that will get you straight through to the right person, whatever your query. We’re open 8:30-5:30, Monday to Friday.

Home hotlines

  •  Customer Service 0845 555 7 100
  •  Billing 0845 555 7 200
  •  Payments 0845 555 7 300
  •  Meter Reading 0845 555 7 400
  •  Moving Home 0845 555 7 500

   home@ecotricity.co.uk  

Business hotline

  •  08452 306 102

   business@ecotricity.co.uk  

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