Moving Home

If you're already our customer and are moving house, or if you've just moved into a new home that we supply, please complete one of the forms below and we'll take care of the rest.

If you have any questions or need any help please call our Moving Home Team on 0345 555 7 500.

Moving In. If you are moving into a home supplied by Ecotricity; Use our moving in form. Moving Out. If you are moving out of a home supplied by Ecotricity; Use our moving out form



Bank Holiday Monday

We’re closed on Monday 2 May.

If you're a Prepayment customer and off supply, please call our emergency line on 01453 373033.

If you'd like to get in touch before then, please email  home@ecotricity.co.uk - we aim to get back to you within 24 hours.

Home Hotlines

We're open from 8am - 8pm (Monday to Friday) and 9am - 5pm Saturday. 

Out of hours you can email home@ecotricity.co.uk - we’ll get back to you ASAP.

  •  Customer Service0345 555 7 100
  •  Moving Home0345 555 7 500
  •  PAYG0345 555 7 400

Prefer to phone a landline? Call 01453 761482.

Microtricity open hours are 8:30am - 5pm (Monday to Thursday) and 8:30am - 4pm Friday.

Out of hours you can email microtricity@ecotricity.co.uk.

  •  Microtricity0345 555 7 600

Calls may be monitored for quality and training purposes.

Business Hotlines

We're open 8:30am - 5:00pm Monday to Thursday and 8:30am - 4:00pm Friday.

Out of hours you can email business@ecotricity.co.uk - we’ll get back to you ASAP.

 

  •  
    Business 0345 230 6 102

Calls may be monitored for quality and training purposes.