Pay Your Bill

Pay your bill online

Just received your latest energy bill?  You can pay it online – simply and easily using your credit or debit card. Or you can phone to make a payment on 0345 555 7 100.

Alternatively set up a Direct Debit and pay a fixed amount per month. Or pay the full cost of your bill with variable quarterly Direct Debit payment.




Quick, secure and easy, you can pay your bill online now.

The easiest, most eco-friendly way to pay your bill. It's secure and takes moments to set up.

Find out how Direct Debit works.

A simple guide to your bill.

Our phones are down

We’re sorry but we are experiencing a few problems with our phones at the moment.

BT are aware of this and trying to fix it as soon as they can.

Getting in touch

If you need any help while we work on it please e-mail our Customer Service team on

You can also check our  Twitter and  Facebook pages for updates.

Thank you for your patience.