Pay Your Bill

Pay your bill online

Just received your latest energy bill?  You can pay it online – simply and easily using your credit or debit card. Or you can phone to make a payment on 0345 555 7 100.

Alternatively set up a Direct Debit and pay a fixed amount per month. Or pay the full cost of your bill with variable quarterly Direct Debit payment.




Quick, secure and easy, you can pay your bill online now.

The easiest, most eco-friendly way to pay your bill. It's secure and takes moments to set up.

Find out how Direct Debit works.

A simple guide to your bill.

Bank Holiday Monday

We’re closed on 25 May.

If you're a Prepayment customer and off supply, emergencies are open 9am - 5pm on 0345 555 7 400.

If you'd like to get in touch before then please email - we aim to get back to you within 24 hours.

Home Hotlines

We're open from 8am - 8pm (Monday to Friday) and 9am - 5pm Saturday.

Out of hours you can email - we’ll get back to you ASAP.

  •  Customer Service0345 555 7 100
  •  Moving Home0345 555 7 500
  •  PAYG0345 555 7 400

Prefer to phone a landline? Call 01453 761482.

Microtricity open hours are 8:30am - 5pm (Monday to Thursday) and 8:30am - 4pm Friday.

Out of hours you can email

  •  Microtricity0345 555 7 600

Business Hotlines

We're open 8:30am - 5:00pm Monday to Thursday and 8:30am - 4:00pm Friday.

Out of hours you can email - we’ll get back to you ASAP.


    Business 0345 230 6 102