Contact Us

Our opening hours

We're available on the phone from: 08.30am - 17.30pm Monday to Friday.

You can use our hotlines to get straight through to the right person.

Or you can use our feedback form if you have a question or comment.

Our main office

Ecotricity Group Limited
Unicorn House
Russell Street

Registered company no. 3043412

General enquiries
tel:(01453) 756 111
fax: (01453) 756 222

Press/Media enquiries
tel: (01453) 761 318

How to find us

Our phones are down

We’re sorry but we are experiencing a few problems with our phones at the moment.

BT are aware of this and trying to fix it as soon as they can.

Getting in touch

If you need any help while we work on it please e-mail our Customer Service team on

You can also check our  Twitter and  Facebook pages for updates.

Thank you for your patience.