Contact us

Our opening hours

We're here on the phone from: 08.30 - 17.30 Monday to Friday.

You can use our hotlines to get straight through to the right person.

Or you can use our feedback form if you have a question or comment.

Our main office

Ecotricity Group Limited
Axiom House
Station Road
Stroud
Gloucestershire
GL5 3AP

Registered company no. 3521776

General enquiries
tel:(01453) 756 111
fax: (01453) 756 222
email: home@ecotricity.co.uk

Press/Media enquiries
tel: (01453) 769318
email: pressoffice@ecotricity.co.uk

How to find us

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Getting in touch

We've created a number of hotlines that will get you straight through to the right person, whatever your query. We’re open 8:30-5:30 , Monday to Friday.

Home hotlines

  • Customer Service 0845 555 7 100
  • Billing 0845 555 7 200
  • Payments 0845 555 7 300
  • Meter Reading 0845 555 7 400
  • Moving Home 0845 555 7 500

home@ecotricity.co.uk

Business hotline

  • 08452 306 102

business@ecotricity.co.uk