Contact Us

Our opening hours

We're here on the phone from: 08.30 - 17.30 Monday to Friday.

You can use our hotlines to get straight through to the right person.

Or you can use our feedback form if you have a question or comment.

Our main office

Ecotricity Group Limited
Unicorn House
Russell Street
Stroud
Gloucestershire
GL5 3AX

Registered company no. 3521776

General enquiries
tel:(01453) 756 111
fax: (01453) 756 222
email: home@ecotricity.co.uk

Press/Media enquiries
tel: (01453) 761 318
email: pressoffice@ecotricity.co.uk 

How to find us

Getting in touch

We've created a number of hotlines that will get you straight through to the right person, whatever your query. We’re open 8:30-5:30, Monday to Friday.

Home hotlines

  •  Customer Service 0845 555 7 100
  •  Billing 0845 555 7 200
  •  Payments 0845 555 7 300
  •  Meter Reading 0845 555 7 400
  •  Moving Home 0845 555 7 500

   home@ecotricity.co.uk  

Business hotline

  •  08452 306 102

   business@ecotricity.co.uk