Jobs

As we continue to grow we're always on the lookout for exceptional people with a genuine interest in the environment to join our team.

If you have a positive attitude and think you can make a valuable contribution to our mission, please send us your CV to "hr@ecotricity.co.uk".

We have increased our staff numbers by 40% in the last twelve months due to an increasing demand for green energy coupled with our ambitious wind turbine build programme. We pride ourselves on a culture that's customer-focused and results driven. We have a a strong 'work hard, play hard' ethic. Yet, despite having grown dramatically over the last few years, we have kept alive the entrepreneurial spirit we were founded with and enjoy a relaxed, yet professional, working atmosphere.

Change of Tenancy assistant

Due to the restructuring of our Front Office, we have an opportunity for a Change Of Tenancy Assistant.

This post is to work within our Contact Centre, supporting our Pro Active & Retentions Team staff who specialise in the Change of Tenancy Journey for customers on supply with the UK’s largest green energy provider. It is a highly challenging role but very rewarding for the right candidate.

We offer an attractive salary package with benefits to the right candidate. Our hours of operation are Monday to Friday 08:30 – 19:00 and Saturday 09:00 – 13:00. You will work on a rotational shift pattern which is based on a 4 week rolling rota.

Full training will be given to ensure that you are able to carry out your duties to the high level of service that we offer our customers. The Contact Centre is the hub of Ecotricity's retail department and as a Change of Tenancy Assistant will be very much part of it's success. A full Job Description is available on request from HR team.

If you are interested and feel that you have the skills that we are looking for please apply with your CV and a covering letter stating your salary / package expectations and why you think you are suitable for this position. Applications should be sent either by post:

HR, (Welcome Team Administrator)
Axiom House
Station Road
Stroud
Gloucestershire
GL5 3AP
Or preferably by email to HR@ecotricity.co.uk

Retentions Administrator

This post is to work within our Contact Centre, dealing with customer termination requests, promotional up-selling and customer retention. It is a highly challenging role but very rewarding and you will be part of the UK’s largest green energy supplier.

We offer an attractive salary package with benefits to the right candidate. Our hours of operation are Monday to Friday 08:30 – 19:00 and Saturday 09:00 – 13:00. You will work on a rotational shift pattern which is based on a 4 week rolling rota.

Full training will be given to ensure that you are able to carry out your duties to the high level of service that we offer our customers. The Contact Centre is the hub of Ecotricity's retail department and as a Retentions Administrator will be very much part of it's success. A full Job Description is available on request from HR team.

If you are interested and feel that you have the skills that we are looking for please apply with your CV and a covering letter stating your salary / package expectations and why you think you are suitable for this position. Applications should be sent either by post:

HR, (Resolutions Assistant Position)
Axiom House
Station Road
Stroud
Gloucestershire
GL5 3AP
Or preferably by email to HR@ecotricity.co.uk

Sales assistant

Due to the restructuring of our Customer Experience Department, we have an opportunity for a Pro Active & Retentions Sales Assistant.

This post is to work within our Contact Centre, supporting our PA & R Team who specialise in Change of Tenancies, Retentions, Direct Debit conversions and following Sales leads. It is a highly challenging role but very rewarding for the right candidate and you will be part of the UK’s largest green energy provider.

We offer an attractive salary package with benefits to the right candidate. Our hours of operation are Monday to Friday 08:30 – 19:00 and Saturday 09:00 – 13:00. You will work on a rotational shift pattern which is based on a 4 week rolling rota.

Full training will be given to ensure that you are able to carry out your duties to the high level of service that we offer our customers. The Contact Centre is the hub of Ecotricity's Customer Service department and as a Sales Assistant will be very much part of it's success. A full Job Description is available on request from HR team.

If you are interested and feel that you have the skills that we are looking for please apply with your CV and a covering letter stating your salary / package expectations and why you think you are suitable for this position. Applications should be sent either by post:

HR, (Sales Assistant)
Axiom House
Station Road
Stroud
Gloucestershire
GL5 3AP
Or preferably by email to HR@ecotricity.co.uk

Project Manager

You will have project management expertise, a detailed knowledge of the EIA regulations, procedures and excellent negotiation skills. You will be able to understand and communicate complex issues effectively and be a highly motivated problem solver. Experience of developing wind energy projects is desirable, but not essential.

So if you are fed up of reacting to development pressures in a local authority or had enough of responding to clients demands in the private sector, apply to Ecotricity and be the driving force behind new development proposals.

The post comes with a highly competitive salary and is based in the Cotswold town of Stroud. For further details please contact: Lucy Hoyle, Head of Planning, Ecotricity, Axiom House, Station Road, Stroud, Glos, GL5 3AP. Lucy.hoyle@ecotricity.co.uk 01453 760633. Deadline for applications by CV and covering letter is the 18th May 2007. Only applicants selected for interview will be notified.

Business Administrator

An exciting opportunity is available to join this growing area of the business. The objective of this position is to offer an excellent customer experience to all of our business customers as well as administrative support to the business sales team.

You will be responsibly for handling enquiries made by phone, email or letter from existing and potential customers. You will need to ensure that customers accounts are being managed effectively which may involve administering customer appointments and using industry communications. The role requires someone with good interpretation, communication and resolution skills.

This role presents an opportunity to gain extensive industry knowledge and experience. If you have a high attention to detail and a willingness to learn please apply by letter, stating salary expectations together with your current CV. Applications should be sent by email or in writing to HR (HR@ecotricity.co.uk) or via Axiom House, Station Road, Stroud, Gloucestershire, GL5 3AP.

Closing date: 18th May 2008

Data Flow Management Assistant

This role is a great opportunity for anyone interested in a career within a developing organisation. You will be responsible for chasing other industry professionals, helping to resolve customer queries or keep our information accurate. This part of the role involves identifying identification of missing and incorrect information and query resolution in a timely manner.

The role requires communication with customers and industry agents; you will therefore require good interpretation, resolution and communication skills. You will also learn about industry data flows; what they are and how they work, and will apply this knowledge to solve data flow issues thereby contributing to the efficient operation of the Data Flow and Registration processing department.

This role presents an opportunity to gain extensive industry knowledge and experience. If you have a high attention to detail and a willingness to learn please apply by letter, stating salary expectations together with your current CV.

Applications should be sent by email or in writing to HR (HR@ecotricity.co.uk) or via Axiom House, Station Road, Stroud, Gloucestershire, GL5 3AP.

Closing Date: 18th May 2008

Domestic Live Credit Controller

Due to the restructuring of our Front Office, we have an opportunity for a Domestic Live Credit Controller.

Ideally you will need to have experience in domestic and business collections. You will be required to make and take phone calls to/from a wide range of customers who are behind in payments. While on the phone, you will negotiate and agree with the customer to bring their account up to date or agree a suitable payment arrangement.

It's really important that you are good at building relationships with people, have excellent communication skills and respect confidentiality. You must also have a "can do" attitude and given the nature of the role you will need to be comfortable being assertive with customers without being aggressive.

This is a great team environment to work in with lots of ongoing support. You will have a minimum of 1 year Customer Service experience and be proficient in the use of Microsoft Office applications.

It is a highly challenging role but very rewarding for the right candidate and you will be part of the UK’s largest green energy provider.

We offer an attractive salary package with benefits to the right candidate. Our hours of operation are Monday to Friday 08:30 – 19:00 and Saturday 09:00 – 13:00. You may be required to work on a rotational shift pattern which is based on a 4 week rolling rota. Full training will be given to ensure that you are able to carry out your duties to the high level of service that we offer our customers. The Contact Centre is the hub of Ecotricity's retail department and as a Domestic Credit Controller you will be very much part of its success. A full Job Description is available on request from HR team. If you are interested and feel that you have the skills that we are looking for please apply with your CV and a covering letter stating your salary / package expectations and why you think you are suitable for this position. Applications should be sent either by post:

HR,
Axiom House
Station Road
Stroud
Gloucestershire
GL5 3AP
Or preferably by email to HR@ecotricity.co.uk

Closing date: 18th May 2008

Marketing Executive - Partnerships

This role will focus on the development and maintenance of partner relationships and the management and delivery of partner marketing programmes. This is a core sales channel for Ecotricity and the mission is to build traffic and sales from existing partnership arrangements and the creation of new partner relationships.

The successful candidates will therefore need to possess good relationship marketing and account handling skills as well as an ability to produce and deliver joint marketing activity. They will also need good administrative skills and will be required to provide quarterly performance and financial reports – for all partners. They will need to work to tight deadlines and manage budgets and invoices. They will need to be familiar with online marketing plus an ability to write copy and work on a Mac. The role will also include email marketing and direct marketing, promotions, incentives and print. They will need a good understanding of the Ecotricity proposition and an ability to encourage partners to support our plans and programmes.

There is also an important role in communicating activity internally in particularly to the Customer Service team the position will have sales targets to achieve and will report to the new Marketing Communications manager.

Applications should be sent by email or in writing to HR (HR@ecotricity.co.uk) or via Axiom House, Station Road, Stroud, Gloucestershire, GL5 3AP.

Marketing Manager

This role will focus on the management and delivery of marketing communications for ecotricity retail – including Brand activity, customer marketing (existing customers) and sales acquisition. The role will provide marketing support for all sales channels.

The successful candidate will be required to provide quarterly marketing programmes and implementation plans – they will be responsible for managing suppliers – agencies and other support services (though not PR).

They will be required to manage the marketing budget of around £500k and provide expenditure plans and forecasts. They will be responsible for the production of marketing materials including literature – advertising and electronic communication- and they will help co ordinate the delivery of online and email campaigns to customers and for sales.

The role requires a close working relationship with the customer service and sales teams and they will be required to keep them aware of marketing programmes and initiatives.

All brand implementation activity will go through this person – they will also manage the new Marketing Executive - Partnerships

Applications should be sent by email or in writing to HR (HR@ecotricity.co.uk) or via Axiom House, Station Road, Stroud, Gloucestershire, GL5 3AP.

Press & PR Manager

Overall Description:
This is a great opportunity to contribute significantly to the future growth of ecotricity as the leading generator and supplier of electricity from renewable sources. This role would suit someone who wants to put their all-round PR and press abilities to the test, a person that can think ‘off the wall’ and who relishes the opportunity to make a difference – fast.

Core responsibilities will include:
Writing press releases, in-house newsletters, statements, articles and annual reports; strategic planning; initiating, researching and planning PR campaigns: defining goals; analysing problems and opportunities; liaising with management and clients (internal and external); line management of (currently) one Press & PR source; answering enquiries from individuals, journalists and other organisations; speaking in public at presentations, press conferences and meetings; helping to shape and articulate ecotricity messages to the media, staff, and customers; developing and maintaining good working relations with the media, including local an national newspapers, magazines, radio and television; organising special events, such as press conferences, exhibitions, open days, tours, competitions and sponsorship.

Skill Set Required:
You will be a highly organised, focused and articulate person who is a first class communicator; You will have the ability to articulate messages clearly and concisely in an engaging style; You will be used to working independently to tight deadlines and have a proven track record in communications with specific experience in the press and PR areas; You will be a good team player, and able to lead, manage and influence people to ensure that goals are met; You will have the attributes necessary to ensure a consistency of key messages within both internal and external communications media; You will have a good understanding and appreciation of environmental and ethical issues in the UK and beyond.

Specific Knowledge Required:
Experience of effective media relations, including building and maintaining relationships with journalists, researching stories, identifying media angles, writing press releases and articles; Able to demonstrate positive press coverage achieved as a result of your own initiatives; Good knowledge of local, regional and national press; (Desirable) journalistic training and experience.

Educational Requirements:
An appropriate recognised qualification or equivalent verifiable experience.

Applications including salary expectation should be sent for the attention of: HR to Ecotricity, Axiom House, Station Road, Stroud, Gloucestershire, GL5 3AP or by email to hr@ecotricity.co.uk

Closing date: 18th May 2008

Web front-end developer

We are looking to hire an experienced front-end web developer who will create interfaces, interface elements and supporting materials for cutting-edge web based applications with a focus on ease of use, cross-browser support and professional presentation. You will be focusing on all design stages from graphical concepts through to navigational/interface structures through to development of the front end interface code. The work is challenging, creative, fast paced and intellectually stimulating. Strong analytical skills, unwavering commitment to quality, collaborative work ethic and cutting edge skills are best fit.

About You

You will have:

• Graduate degree preferably in web technology, web design, computer science or relevant field.
• Demonstrable experience in website and web application development.
• Experience of developing web applications or functional websites with a strong focus on the usability and functionality of web application design.
• Expert understanding of and extensive experience in HTML, XHTML and CSS. An understanding of JavaScript & AJAX would be advantageous.
• Excellent written and oral communication skills; confident, friendly, with good presentation skills as you will be working closely with internal clients and colleagues. This should include experience of creating wire-frames.
• Strong problem solving skills, adaptable, proactive and willing to take ownership.
• Expert understanding of W3C web standards including an understanding of accessibility and its issues with regards to web development
• Proficient in the use of Photoshop to create visuals and experience of slicing and optimising images.
• Experience of using Content Management systems
• The ability to integrate HTML with templating frameworks such as Smarty Templates
• A good understanding of IDEs used to produce web applications and sites
• A good understanding of source control (e.g. CVS), collaborative tools (e.g. Basecamp), bug tracking (e.g. Bugzilla), etc.
• A good understanding of SEO opportunities in front-end development

Applications including salary expectations should be sent for the attention of: HR to Ecotricity, Axiom House, Station Road, Stroud, Gloucestershire GL5 3AP or by email to hr@ecotricity.co.uk.

Project Manager - Wind Farm Construction

Ecotricity were the first ‘green’ electricity company in the world, we pioneered the concept of making green electricity available to homes and businesses back in 1995. Ecotricity continues to innovate and lead the way in green electricity retail and wind turbine development.

Many of our projects rank as significant UK "firsts" in wind energy and all of them are examples of the good neighbour policy, being a marriage of good design, good technology and committed ownership.

Projects scheduled for construction in 2007 will see Ecotricity’s wind capacity double to 57MW.

We are looking for an enthusiastic project manager to join our team and help us to manage our this ambitious build programme.

Based out of Great Yarmouth with the potential for some work from home, this person will need to manage entire projects relating to the construction and commissioning of Wind Farms.

The role requires the following skills:

• Strong Project Management Ability
• HV Electrical Engineering Experience
• Construction Experience
• Ability to work independently and take responsibility for the entire project.
• Ability to work under pressure and to tight deadlines
• Excellent computing skills including MS Office, MS Project and CAD packages

• Mechanical Engineering
• Experience in the Wind Farm Industry

If you are interested and feel that you have some of the skills that we are looking for please apply with your CV and a covering letter stating your salary / package expectations and why you think you are suitable for this position.

Applications should be sent either by post :
HR, (Wind Turbine Project Manager)
Axiom House
Station Road
Stroud
Gloucestershire
GL5 3AP
Or preferably by email to HR@ecotricity.co.uk

Closing Date: 23rd May 2008

Forecasting and Pricing Analyst

Ecotricity is a rapidly expanding business of electricity supply and wind generation. We are looking for an analyst to be responsible for producing forecasts of the company’s demand portfolio which will be used for trading, budgeting and planning. This is a new role which has arisen with the installation of a new and sophisticated demand forecasting software package. The successful candidate will work closely with one other Forecasting and Pricing Analyst, and will have the opportunity to contribute to a wide range of other commercial developments in addition to his or her core area.

Request for further information and applications should be sent by email or in writing to HR (HR@ecotricity.co.uk) or via Axiom House, Station Road, Stroud, Gloucestershire, GL5 3AP.

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