Give Us A Meter Reading

Regular meter readings are good for you and for us, they help us to make your energy bills as accurate as possible, ensuring that you don't pay either too much or too little. For best results we recommend you send us a meter reading every three months.

Use one of the links below to to give us a meter reading for your home or business.

          For your home

For your business






How to read your meter

How do I read my meter?

Further support

If for reasons of health you are unable to read your meter, we can arrange to help you. Please call us on 0345 555 7 100 for further information.

Bank Holiday Monday

We’re closed on 31 August.

If you're a Prepayment customer and off supply, our emergency line is open 9am - 5pm on 0345 555 7 400.

If you'd like to get in touch before then, please email - we aim to get back to you within 24 hours.

Home Hotlines

We're open from 8am - 8pm (Monday to Friday) and 9am - 5pm Saturday.

Out of hours you can email - we’ll get back to you ASAP.

  •  Customer Service0345 555 7 100
  •  Moving Home0345 555 7 500
  •  PAYG0345 555 7 400

Prefer to phone a landline? Call 01453 761482.

Microtricity open hours are 8:30am - 5pm (Monday to Thursday) and 8:30am - 4pm Friday.

Out of hours you can email

  •  Microtricity0345 555 7 600

Business Hotlines

We're open 8:30am - 5:00pm Monday to Thursday and 8:30am - 4:00pm Friday.

Out of hours you can email - we’ll get back to you ASAP.


    Business 0345 230 6 102