We think our customer service is the best in the business – it's something we’re really proud of.
You can do most of the things you need to do here. Like pay your bill, give us a meter reading or tell us you’re moving. You can also find out what to do in a power cut or read our energy saving advice. All this and more.
If you’d rather speak to us please call us – we’d love to hear from you – our numbers are in the column to your right.
We’re carrying out software and hardware upgrades to our systems over the weekend, but don’t worry, we'll be back up and running on Monday!
You can still use our website to pay your bill, send us a meter reading or contact us.
We're open from 8am - 8pm (Monday to Friday) and 9am - 5pm Saturday.
Out of hours you can email firstname.lastname@example.org - we’ll get back to you ASAP.
Prefer to phone a landline? Call 01453 761482.
Microtricity open hours are 8:30am - 5pm (Monday to Thursday) and 8:30am - 4pm Friday.
Out of hours you can email email@example.com.