We think our customer service is the best in the business – it's something we’re really proud of.
You can do most of the things you need to do here. Like pay your bill, give us a meter reading or tell us you’re moving. You can also find out what to do in a power cut or read our energy saving advice. All this and more.
If you’d rather speak to us please call us – we’d love to hear from you – our numbers are in the column to your right.
We’re closed on 25 May.
If you're a Prepayment customer and off supply, emergencies are open 9am - 5pm on 0345 555 7 400.
If you'd like to get in touch before then please email firstname.lastname@example.org - we aim to get back to you within 24 hours.
We're open from 8am - 8pm (Monday to Friday) and 9am - 5pm Saturday.
Out of hours you can email email@example.com - we’ll get back to you ASAP.
Prefer to phone a landline? Call 01453 761482.
Microtricity open hours are 8:30am - 5pm (Monday to Thursday) and 8:30am - 4pm Friday.
Out of hours you can email firstname.lastname@example.org.