Call free on 08000 302 302
Customer Services
We think our customer service is the best in the business – it's something we’re really proud of.
You can do most of the things you need to do here. Like pay your bill, give us a meter reading or tell us you’re moving. You can also find out what to do in a power cut or read our energy saving advice. All this and more.
If you’d rather speak to us please call us – we’d love to hear from you – our numbers are in the column to your right.
Send us regular gas, electricity and Microtricity meter readings.
Pay your latest bill online by credit or debit card, or set up a regular Direct Debit
If you’re a customer and you're moving; or if you’ve just moved into a house supplied by Ecotricity, let us know.
All of our contact details are here. Whether you prefer email, phone or letter.
Home Hotlines
We’re open 8:30am - 5:30pm Monday to Friday.
Out of hours you can email home@ecotricity.co.uk - we’ll get back to you asap.
- Customer Service0845 555 7 100
- Moving Home0845 555 7 500
- Microtricity0845 555 7 600
Prefer not to use 0845 numbers? For general service enquiries call 01453 761482.
Business Hotlines
We're open 8.30am - 5.00pm Monday to Thursday and 8.30am - 4.00pm Friday.
Out of hours you can email business@ecotricity.co.uk - we’ll get back to you asap.
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Business 08452 306 102