Smart Pay As You Go

You can top up your smart PAYG meter through our app. 

You can download this now – simply pick your preference below.

Google Play download link

This app requires Android 4.0 or later.  
Click here to download

App Store download link

This app requires iOS 7.1 or later
This app is optimised for iPhone 5.
Click here to download

If you prefer to use a web or desktop service, you can do this through your Ecotricity account online - you can log in or set up an account here.

Top up features

Use your account online and register to save your payment details for future top-ups. Other features include:

  • Choose how much you want to top up and make a payment on your electricity or gas meters
  • Top up multiple meters at the same time
  • Store multiple cards for swift check out
  • Get your receipt straight to your inbox
  • Your meter will be topped up within 20 minutes!

By phone

You can also top up by calling our 24-hour automated payment line on 0345 812 4444, or if you need help call our Customer Support Team on 0345 812 5555.

Smart Metering Hotlines

We're open from 8.30am – 7pm (Monday to Thursday), 8.30am – 6pm Friday, and 9am – 4pm Saturday.

Out of hours you can email home@ecotricity.co.uk - we’ll get back to you ASAP.

  • Customer Service: 0345 555 7 100
  • Smart PAYG: 0345 812 5555

Prefer to phone a landline? Call 01453 761482.