Set up a Direct Debit

Direct Debit is the quickest and easiest way to pay your bill – there are two Direct Debit options to choose from:

  • Fixed Direct Debit – pay a fixed, regular amount to spread your payments equally across the year
  • Variable Direct Debit – pay for the energy you use each month

To get yours set up, just tick the declaration below and follow the three easy steps.

Declaration

Please note:

If you are not the account holder or your account requires more than one signature a paper Direct Debit Instruction will be required to be completed and posted to us. Download a printable Direct Debit Instruction form.

Information

All the normal Direct Debit safeguards and guarantees apply. No changes in the amount, date, frequency to be debited can be made without notifying you at least ten (10) working days in advance of your account being debited. In the event of any error, you are entitled to an immediate refund from your Bank or Building Society. You have the right to cancel a Direct Debit Instruction at any time simply by writing to your Bank or Building Society, with a copy to us.

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