My Account

Online Account CONTENT

With online access to your account, you'll be able to do everything you need in one place, whether it's submit a meter reading, view your latest bill or – if you don't pay by Direct Debit – pay your bill.

Get it on your smart device or your desktop.

Download the app now for Android and iOS

Google Play download link

This app requires Android 4.0 or later.

App Store download link

This app requires iOS 8.0 or later
This app is optimised for iPhone 5.

Help and feedback

We want it to be as easy as possible to access your account online.

If you’ve got any feedback about accessing your account online, just get in touch with us by emailing or by calling 0345 555 7 200.

Tell your friends about us

Tell your friends about us - when they switch using your unique Refer a Friend code you'll both receive a £25 Ethical Superstore voucher